Cancellation and Refund Policy

Cancellation Policy

Order Cancellation:

  1. Cancellation Period:
    • Customers can cancel their order within 24 hours of placing the order.
  1. Cancellation Process:
    • To cancel an order, customers must send a cancellation request mail to connect@definks.com providing the full name, contact number, mail id, and transaction id to cancel the placed order.
  1. Refund After Cancellation:
    • If the cancellation is made within the specified time frame, a full refund will be issued to the original payment method.

Refund Policy

Eligibility for Refund:

  1. Magazine Condition:
    • To be eligible for a refund, the magazine must be unused, in its original packaging.
  1. Return Shipping:
    • Customers may be responsible for return shipping costs unless the return is due to [defective product, incorrect item received, etc.].

Refund Process:

  1. Refund Request:
  1. Refund Approval:
    • Refunds are subject to approval, and we reserve the right to deny a refund based on number of hours within the user opted for cancellation.
  1. Refund Timeframe:
    • Once approved, the refund will be processed within 9 business days.

Non-Refundable Items:

After a period of 2 months, the subscription will be non-refundable.

Contact Information:

If you have any questions about our cancellation and refund policy, please contact us at connect@definks.com or 8095552191.

Changes to This Policy

We reserve the right to update or change our cancellation and refund policy at any time. Any changes will be posted on this page.